Glad its worked out for you Pete...Let us know if it has indeed fixed the problems :thumbup:You can use any store that stocks them. I used Ultimate Aquatics who are no longer there. Even though I bought my filter off Ebay more than 3 years ago. Got a phonecall from Tetra in Germany today to say my new taps will be with me in around 10 days. RESULT! :clap: Thanks Derek. To be honest though, if I'd known about the waranty site when my filter first started to leak, I'd have done it ages ago!